Amendments and renewals in Salesforce CPQ streamline managing subscription or contract changes.
Amendments occur mid-term to modify existing agreements, such as adding/removing products, adjusting quantities or prices, or changing terms. CPQ creates an Amendment Quote by cloning the current contract and applying the changes, ensuring terms are prorated and aligned with the original timeline.
Renewals extend contracts at the end of their term. CPQ generates a Renewal Opportunity and Quote to facilitate the process. Customers can retain, adjust, or renegotiate products, pricing, and terms. Auto-renewal options automate this process for eligible contracts.
Together, these processes enhance operational efficiency, ensure accurate pricing and terms, and support customer retention by providing flexibility and ease of management. Salesforce CPQ simplifies these workflows, enabling businesses to adapt quickly to customer needs and maintain long-term relationships.
