Understanding Salesforce Email Deliverability Settings

Understanding Salesforce Email Deliverability Settings

Salesforce’s **Email Deliverability** settings control email sending and ensure successful delivery. Key features include setting **Access Levels** (No Access, System Emails, or All Emails), using **Email Relays** for enhanced security and branding, and enabling **DKIM authentication** for email verification. It also supports compliance with laws like **CAN-SPAM** and **GDPR** for managing opt-ins. Salesforce imposes limits on email volume, especially for mass emails, with tools to manage bounces and maintain valid email lists. Proper setup improves deliverability and helps prevent emails from being marked as spam.

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