Introduction to Salesforce certifications

Introduction to Salesforce certifications

Types of Salesforce Certifications

  1. Administrator
  2. Consultant
  3. Developer
  4. Commerce
  5. Architect
  6. Marketer

Certifications for Administrators

1. Salesforce Certified Administrator:

The objective of Salesforce Certified Administrator certification is to provide certificates to skilled Salesforce professionals who can build reports and manage various business processes such as creating business-related workflows, ensuring data security, and maintaining Salesforce Applications.

  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 65%
  • Exam Fee: US$200
  • Retake Fee: US$100
2. Salesforce Certified Advanced Administrator:

The Salesforce Advanced Administrator certification is aimed at individuals with high-level knowledge and expertise in Salesforce administration. They have the responsibility of business management in Salesforce. In general, the roles and responsibilities of these professionals are similar to those of Salesforce Administrators such as Salesforce reports and dashboards creation, database management, application integration, and customer support.

  • Prerequisites: Administrator
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 65%
  • Exam Fee: US$200
  • Retake Fee: US$100
3. Platform App Builder:

For professionals who develop applications, Salesforce provides Salesforce Certified Platform App Builder certification. This credential is primarily intended for professionals working on Force.com to develop, design, deploy, and configure Force.com applications.

  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 63%
  • Exam Fee: US$200
  • Retake Fee: US$100

Certifications for Consultants

1. Sales Cloud Consultants:

The certification for Sales Cloud consultants is curated for a professional who designs and executes solutions for Sales Cloud. Sales Cloud consultants are also responsible for designing applications and their interfaces and for maintaining and implementing analytics for the purposes of monitoring.

  • Prerequisites: Administrator
  • Exam Duration: 105 minutes
  • Passing Score: 65%
  • Exam Fee: US$200
  • Retake Fee: US$100
2. CPQ Specialists:

Salesforce CPQ (Configure Price Quote) Specialists certification is aimed at professionals who work on CPQ software. CPQ software allows companies to give exact pricing for a product when provided with the product configuration scenario. CPQ software also helps in effective decision-making by integrating Sales Cloud CRM.

  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 65%
  • Exam Fee: US$200
  • Retake Fee: US$100
  • Become a Salesforce Expert
3. Service Cloud Consultants:

This credential honors people who develop contact center solutions as well as analytical metric tracking solutions.

  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 67%
  • Exam Fee: US$200
  • Retake Fee: US$100
4. Field Service Lightning Consultants:

This credential honors professionals who build Salesforce solutions and configure and administer Salesforce applications for customers.

  • Prerequisites: Admin and Service Cloud Consultant
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 63%
  • Exam Fee: US$200
  • Retake Fee: US$100
5. Community Cloud Consultants:

Salesforce community apps are introduced by professionals having this certification. These professionals also help customers to develop and maintain communities and diagnose platform-related problems.

  • Prerequisites: Admin
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 62%
  • Exam Fee: US$200
  • Retake Fee: US$100
6. Einstein Analytics and Discovery Consultant:

This certification acknowledges the design and development skills of consultants on the framework of Salesforce Einstein Analytics and Discovery.

  • No. of Questions: 60 MCQs
  • Exam Duration: 90 minutes
  • Passing Score: 68%
  • Exam Fee: US$200
  • Retake Fee: US$100
7. Certified Nonprofit Cloud Consultant:

This certification is aimed at those professionals to have skills and expertise to develop and execute Salesforce Nonprofit Cloud applications.

  • Prerequisites: Admin
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 67%
  • Exam Fee: US$200
  • Retake Fee: US$100
8. Education Cloud Consultant:

This certification is meant for professionals who can develop and execute Education Cloud for customers that should be maintained and scaled and should lead to long-term business growth.

  • Prerequisites: Admin
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 68%
  • Exam Fee: US$200
  • Retake Fee: US$100

Certifications for Developers

1. Platform Developer I:

The Salesforce Platform Developer I exam certifies professionals with expertise in the creation and implementation of the basic business strategy and user interfaces by using the programming features of Lightning.

  • Prerequisites: None
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 65%
  • Exam Fee: US$200
  • Retake Fee: US$100
2. Platform Developer II:

The certification for Salesforce Platform Developer II is created for Salesforce experts who are looking to validate their knowledge in executing advanced programming solutions by using Salesforce.

  • Prerequisites: Platform Developer I
  • No. of Questions: 60 MCQs
  • Exam Duration: 120 minutes
  • Passing Score: 70%
  • Exam Fee: US$200
  • Retake Fee: US$100
3. JavaScript Developer I:

The certification for Salesforce JavaScript Developer I is for those professionals who are skilled in using JavaScript with one or more frameworks to build both frontend and backend applications. The professionals should be able to design, build, and test applications that are created by using JavaScript.

  • Prerequisites: None
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 65%
  • Exam Fee: US$200
  • Retake Fee: US$100

Certifications of Commerce

1. B2C Commerce Developer:

This certification is for candidates who have knowledge and experience in implementing Storefront Reference Architecture (SFRA) and configuring JavaScript controllers to implement business logic for applications.

  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 65%
  • Exam Fee: US$200
  • Retake Fee: US$100
2. B2C Commerce Architect:

B2C Commerce Architects focus on off-platform applications, compatibility, security of accessibility between systems, application deployment, testing resources, and existing specifications for adjustments in Salesforce applications.

  • Prerequisites: B2C Commerce Developer
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 65%
  • Exam Fee: US$400
  • Retake Fee: US$200
3. Salesforce Accredited B2B Commerce Administrator:

This certification is for those individuals who have expertise in working on the administration of B2B products.

  • No. of Questions: 50 MCQs
  • Exam Duration: 90 minutes
  • Passing Score: 70%
  • Exam Fee: US$200
  • Retake Fee: US$100
  • Learn new Technologies
4. Salesforce Accredited B2B Commerce Developer:

Individuals certified in this will have the skills to develop a Salesforce B2B Commerce application. This certification also evaluates the programming capabilities of candidates to customize business logic and UI with the help of Apex and Visualforce.

  • No. of Questions: 50 MCQs
  • Exam Duration: 90 minutes
  • Passing Score: 70%
  • Exam Fee: US$200
  • Retake Fee: US$100

Certifications for Architects

1. Salesforce Data Architecture and Management Designer:

This certification targets candidates who can build a scalable architecture in Salesforce based on specific customer requirements.

  • Prerequisites: None
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 58%
  • Exam Fee: US$400
  • Retake Fee: US$200
2. Salesforce Sharing and Visibility Designer:

This is for Salesforce Architects and those professionals who can design a secure data-sharing model by using Force.com, which is scalable platform. Various businesses can rely on this type of model for data security.

  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 67%
  • Exam Fee: US$400
  • Retake Fee: US$200
3. Development Lifecycle and Deployment Designer:

This certification is created for professionals who can build frameworks and plans to develop and deploy applications by using Salesforce Lightning.

  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 68%
  • Exam Fee: US$400
  • Retake Fee: US$200
4. Application Architect:

An Application Architect in Salesforce helps to design a data model and mechanism for data sharing and add functionalities for role hierarchies. This certification tests the ability of candidates to carry out the mentioned tasks.

  • Prerequisites: Salesforce Developer, Data Architecture and Management Designer, and Sharing and Visibility Designer
5. System Architect:

This certification is aimed at those candidates who are capable of integrating, securing, and managing off-platform Salesforce systems.

  • Prerequisites: Identity and Access Management Designer, Platform Developer I, and Development Lifecycle and Deployment Designer
6. Certified Technical Architect:

This certification checks the ability of the candidates to work on different development platforms to create an architecture for developing scalable and efficient technical solutions for clients by using Salesforce.

  • Prerequisites: Application Architect and System Architect
  • Exam Duration: 3 hours; besides a 15-minute interval for scenario analysis and solution planning; 45 minutes for giving a summary of scenarios; a 40-minute session for giving answers to the questions
  • Exam Fee: US$6,000
  • Retake Fee: US$3,000

Certifications for Marketers

1. Pardot Specialists:

This certification is for those individuals who know how to design, build, and implement workflows for marketing by using Pardot.

  • No. of Questions: 60 MCQs
  • Exam Duration: 90 minutes
  • Passing Score: 72%
  • Exam Fee: US$200
  • Retake Fee: US$100
2. Pardot Consultant:

A Salesforce Pardot Consultant will have the capability, skills, and knowledge to design and implement solutions for various business needs by gathering appropriate requirements.

  • Level: Mid-level
  • Experience: More than 1 year
  • Prerequisites: Pardot Specialist
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 68%
  • Exam Fee: US$200
  • Retake Fee: US$100
3. Marketing Cloud Admin:

This certification evaluates whether the candidates have a deep knowledge of data structures, can troubleshoot user requests, and perform account configuration by using the Marketing Cloud setup.

  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 67%
  • Exam Fee: US$200
  • Retake Fee: US$100
4. Marketing Cloud Email Specialists:

This credential is for candidates who are capable of creating powerful messages for marketing. These professionals also have a thorough knowledge of scripting languages that are used in Marketing Cloud along with the knowledge of data configuration and report analysis.

  • Level: Mid-level
  • Experience: 6 to 12 months
  • Prerequisites: None
  • No. of Questions: 60 MCQs
  • Exam Duration: 90 minutes
  • Passing Score: 65%
  • Exam Fee: US$200
  • Retake Fee: US$100
5. Marketing Cloud Consultants:

This certification provides credentials to those professionals who can create marketing campaigns by using emails by combining various marketing tools, such as analytics and automation, that can help in targeting potential customers.

  • Level: Expert-level
  • Experience: More than 1 year
  • Prerequisites: Marketing Cloud Administrator
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 67%
  • Exam Fee: US$200
  • Retake Fee: US$100
6. Marketing Cloud Developer:

The Salesforce Marketing Cloud Developer certification checks the ability of the candidates to manage Salesforce Marketing Cloud and to integrate SFMC with third-party platforms.

  • Prerequisites: Marketing Cloud Administrator
  • No. of Questions: 60 MCQs
  • Exam Duration: 105 minutes
  • Passing Score: 63%
  • Exam Fee: US$200
  • Retake Fee: US$100

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